If you have set up a Magic Link for your order, you can easily manage recipients directly from your Shop's order dashboard. This allows you to approve or reject recipients efficiently within your open order.
This article includes the following sections:
- Approve or Reject Recipients in Bulk
- Approving Recipients Individually
- Rejecting Recipients Individually
- Adding More Spots to Your Open Order
Here's a detailed step-by-step guide on approving or rejecting recipients in an open order:
Navigating To Your Shop's Order Dashboard
Log In to Your Account:
- Visit Stadium's website and log in to your account.
Access Your Shop
- Click the Sender drop-down menu then go to My Shops.
- Navigate to your "LIVE" Shops and click on the specific shop you want to access.
Go to "SENT GIFTS"
- Locate the "SENT GIFTS" section and from there, you are going to see a red exclamation icon for an order that has redeemable gifts that are pending approvals.
Access Order Details Page
- Click on "VIEW ORDER" to proceed to the order details page.
Approve or Reject Recipients in Bulk
- You have the option to approve or reject recipients in bulk by using the "APPROVE ALL" or "REJECT ALL" buttons.
- Alternatively, you can also click on the check box on the left side of the recipient's email address to select multiple emails.
- After selecting the emails, click on "REJECT SELECTED" or "APPROVE SELECTED"
Approving Recipients Individually
- Click the checkmark symbol (✓) to approve recipients.
- Review the recipient details on the new page. If all details are correct, click "NEXT" to complete the approval process.
- After approval, the recipient's email will then be added to either the NOT REDEEMED or REDEEMED section in your order dashboard.
- NOT REDEEMED - their emails will be placed in NOT REDEEMED if they only accepted the points but did not place an order using the shop points yet.
-
REDEEMED - their email will then be moved to the REDEEMED section once they use the points to place an order.
Rejecting Recipients Individually
- To reject a single recipient, just click on the "X" button or the REJECT ALL button.
- If you reject a recipient, a confirmation prompt will appear. Click "REJECT" to confirm your choice.
- All Rejected recipients are then added to the "REJECTED" list
Adding More Spots to Your Open Order
- If the number of pending orders exceeds the total number of recipients that you entered during the initial setup, you will be asked to pay for the additional spots.
- If you wish to just add more spots in advance you can also do so during the approval process.
- On the left side of the page, you can see how many spots are remaining in your order. If you wish to add more spots, enter the number you want and click "NEXT."
Processing Additional Payments
- For the extra spots, choose or add a payment method and proceed with payment.
- For the Corpro Billing request, please send an email to hi@bystadium.com or Book a call with our team here for approval.
- Click on REVIEW & PAY to proceed.
- Then click PAY NOW to finalize the order.
- You will then receive a confirmation message. To download the invoice, just click the download icon on the Order Summary.
Managing recipients for an open order in your Stadium Shop has never been easier. By following these steps, you can effectively approve, reject, and even expand your recipient list to keep your orders running smoothly. Happy gifting!
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