This FAQ will help you understand each stage of the order process, so you always know what's happening with your purchase. From processing to shipping and delivery, we've got you covered.
Take a look at this comprehensive guide to get a clearer understanding of the different statuses associated with your Purchased Order.
For a quick check of your purchased orders, you can follow this [link].
My Purchases | |
Order Status | Description |
Your order is in this status when warehouse operations have not yet started. | |
When warehouse operations and boxing are completed, the order is in this shipment status. | |
This shipment status comes via webhook when the shipping provider takes the package from the warehouse. | |
Your order is in this state during the time between being shipped and being delivered. | |
This state appears until all the items are not delivered. This usually appears if you order two or more items that are shipped separately. | |
On successful delivery of the order. | |
This shipment state comes via webhook when the order is delayed for delivery. | |
This is the order status for open orders when the approval is pending. | |
This is the order status for open orders when the approval is rejected by the sender. | |
This status is applied when the sender removes recipients before finalizing the checkout. |
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