Welcome to Stadium's On-Demand Swag Ordering Guide! This guide will walk you through the process of creating a Kit Order with ease using your Shared On-Demand Swag Collection. Whether you're looking to send swag items to clients, employees, or event attendees, our platform simplifies the process from start to finish.

 

This article includes sections:

• Creating an On-Demand Kit Order
• Recipients Redeem Option
• Surprise Recipients Option

 

Here is the step-by-step guide to creating an On-Demand Swag Kit for your recipients

 

 

Log In to Your Account

• Visit Stadium's website and log in to your account.

 

 

Access "My Swag" Page

 

 

• Once logged in, click the drop-down button next to your profile name. Select "My Swag" from the options provided.

 

 

View On-Demand Swag Collection

 

• In the My Swag dashboard, navigate to the "SAVED DESIGNS" tab. Here, you'll find the On-Demand Swag Collection that was shared with you.
  
  

 

 

Creating an On-Demand Kit Order

 

 

• To initiate a Kit Order, click the "SEND KIT" button on the same page.

 

 

Create a Kit:

 

• Click the "CREATE A KIT" button to begin the process.

 

 

Select On-Demand Swag Option:

 

• Choose the "On-Demand Swag" option and proceed by clicking "NEXT."

Note: On-demand items are shipped directly from our partners, so each item in your kit will be shipped separately.

 

 

Browse Swag Catalog:

 

• Ensure that you're viewing the On-Demand type and swag catalog relevant to the recipient's location.

 

Add Swag Items to Kit:

 

• Browse through the swag items available and select the ones you'd like to include in your Kit Order. Click "ADD TO KIT" for each selected item.

 

 

View and Edit Kit Contents:

 

• To review what's been added to your Kit, click on the small pop-up page located at the lower right corner of the menu page. Once your orders are complete, click "VIEW AND SEND" to proceed.

 

 

Review Order Details:

 

• Review the contents of your Kit Order. If everything looks good, click "NEXT" to continue.

 

 

1. Indicate Order Type:

   • In the Link Settings section, you can either choose "Recipients Redeem" if you want recipients to redeem from a link or Suprise Recipients if you want to provide the shipping details instead.
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Recipients Redeem Option

• If you want to send out invitation links to your recipients, click on "Recipient's Redeem".
  
  
• Indicate the total quantity of US and non-US recipients.

 

Add Recipients on Recipients Redeem Option

• You can enter their email address by selecting from your contact list, uploading a CSV, or you can input the email addresses manually.
  
  

Here are several ways to add people to your recipient list:

   

 

 a. Input emails

• You can add the emails manually by clicking on INPUT EMAILS and entering the email addresses.

 

     b. Upload a CSV

• You can add them all at once by uploading a CSV file. To get started, click on "ADD CSV" and then "Download Template" to get the right format. 

 

 

 

 

 

 

     c. Integrate your HRIS/ATS system 

• Please note that this is only available for Team, Business, or Enterprise accounts).
  
  
• You can also integrate your HRIS/ATS system to import recipients seamlessly.
  
  
  • * To set up an integration with your employee database, click the "Manage Contacts" button to configure the integration. You can refer to the article below on how to set it up.
  • How to set up an integration

 

Select Recipients from Your Contact List

• Once you have added people to your contact list. There are two ways to select recipients for your program:

     a. Select Filters For Contacts: Use the provided filters to segment your employee list based on specific criteria.

 

 

     b. Select Contacts Manually: Choose individual employees from your contact list.

 

 

• Once the recipient emails are added or selected, click NEXT to proceed.
  
  

 

 

Add Recipient Experience

• On the next page, enter the message you wish to appear in the Recipient Landing Page.
   
• If you wish to add customization, such as a Video Message, check the corresponding box. If not, leave it unchecked and proceed by clicking "NEXT. *This customization is only available if you choose to send invitation links.*

 

• Select a date when you want the automated emails to be sent out. 
• Choose whether you want your recipients to see the items in the kit.
• Click NEXT to proceed.

 

Proceed to Payment Process

 

Surprise Recipients Option

•  If you do not want to send invitation links to your recipients and just want to provide the shipping details yourself, click on Surprise Recipients.
  
  

 

Add Recipients on the Surprise Recipients Option

• You can enter their shipping details by selecting from your contact list, downloading the template, uploading an Excel File, or you can input the shipping details manually.

Here are some ways to add recipients to your Surprise Order

 

a.  Upload an Excel Sheet

• You can add recipients all at once by uploading an Excel file.
  
  
• Please note that if you wish to download the template you must have all the recipient's addresses and preferences ready to proceed on the next steps.
  
  
• If you do not have an address yet, you may leave the order in the cart and just go back to the order later once you have the recipient's shipping details and preferences.
  
  
• To get started, click on "UPLOAD SHEET" and then "Download Template" to get the right format. 

 

 

 

• Once you have the sheet, enter the name, email address, phone number, shipping details, variant for each item, and restrictions (if applicable).
  
  
• Make sure that the email address for each recipient is unique to avoid any issues on the uploads. Don't worry, they won't receive any automated emails from us, we just need the email address to tie their orders to a user account which will allow the system to provide the tracking details for each recipient order.

 

 

• Once you are done filling out the Excel file you can upload and click on SUBMIT.
  
  
• Your uploaded recipient's information will be processed upon order confirmation. If there are any errors, you'll be notified via email.

 

 

• Once uploaded, you will see a confirmation message and the recipient you have uploaded on the Excel sheet will be automatically selected.
  
  
• Click NEXT  to proceed to payments.

 

 

 

 

 

b. Input Recipients 

 

• If you are adding new recipients to your order, click on the INPUT RECIPIENTS button.

• Enter the necessary shipping information of your recipient(s).

 

 

• You can add as many recipient details as you want, but you must ensure that all necessary details are added to the previous recipient first otherwise the system will not allow you to add the next one.
• You can also delete or update recipient details during this process.
  
  
• Once you are done adding all recipients, click on the SAVE button.

 

 

 

Selecting Contacts from Your Contact List.

• Once all your recipients are added or if they are already in your contact list, you can proceed with selecting the contacts.
  
  
• If your selected contact has missing information such as the name, phone number, or address, the system will ask you to provide these details after clicking the NEXT button.

 

• Add the missing recipient details and click SAVE to proceed.
  
  

 

• Once your selected contact already has the necessary shipping details you may click NEXT to proceed.

 

 

 

Choose Preferences

• On the next page, you will be asked to select the color, sizing, etc. (if applicable) for each of your recipients.

Items with Multiple Variants

• Some apparel items may come with multiple color variants and sizes.
• If applicable, please make sure that you check the size guidelines to ensure accurate size selections.
  

 

• If you are done adding their preference, click on the NEXT button to proceed.

 

 

 

Items with a Single Variant

• For items that only have one variant, just click on the NEXT button to proceed.

 

 

Upload Preferences later

• If you do not have their sizes or preferences yet, you may click on "SKIP, I'LL ADD LATER" to skip adding for all recipients.
  
  
• You may also click on the (-) icon if you only want to skip choosing the preferences for specific recipients.

 

 

 

• To complete uploading the preferences after the order is placed, you may follow the instructions in this article "How to Upload Recipient Preference in A Suprise Kit in Your Live Order"

 

 

 

 

Select Payment Method

 

• Choose or add your preferred payment method from the options provided.

 

 

• Scroll down and add the BILLING COUNTRY and BILLING ZIP CODE.
• Click NEXT to proceed.

 

 

 

Review and Finalize Order:

 

• Before finalizing the order, review all the details carefully. Once you're satisfied, click "PAY NOW" to complete the transaction.

 

Congratulations! You've successfully created a Kit Order using the Shared On-Demand Swags!

 

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If you encounter any issues or have further questions, feel free to reach out to our support team for assistance.

 

Access the Swag Kits feature with our paid Stadium Packages.