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How to Create a Gift Order in a Priceless Shop

Learn how to create a Priceless Shop gift order, add recipients, set item selection limits, manage pre-approvals, and send gift invitations.

Create a gift order from your Stadium Priceless Shop without showing recipients the prices of catalog items or setting a budget upfront. You can control how many items recipients may select, choose who can access the invitation, and approve orders before payment is processed.

Here is a step-by-step guide on How To Create a Gift Order in your Priceless Shop

🛍️ Access Your Priceless Shop

Navigate to the Shops Page

  • Expand the Sidebar Menu (if collapsed)

    • Click on the left-facing arrow ( ˂ ) at the top-left corner of the sidebar to expand the navigation menu.
      ​(If the menu is already expanded, you can skip this step.)
      ​

  • Navigate to Shops

    • In the sidebar menu, locate and click on "Shops" to access your shop's page.

Select Your Live Shop

  • On the " Shops" page, navigate to LIVE Shops, then click on the Priceless shop you'd like to access.

🔍Filter Shops by Owner (For Company Workspace Users):

📦 Set Up Your Priceless Gift Order

Start Creating an Order

  • Click on the SEND ORDER button in the upper right corner of your shop dashboard.

  • If this is your first time creating an order in the shop, you will also see this button on the SEND GIFTS tab.

Enter Your Priceless Order Details

Complete the following fields:

  • Order Name: Enter a name for your order. This is optional.

  • Minimum Number of Items: Specify the minimum number of items recipients can select when redeeming their gifts.

⚠️Important Note:
Recipients will not see a budget when redeeming their gifts. They will only see the number of items they can choose.

You will not be charged when initially setting up the order unless you pre-approve recipients. Charges are applied after you approve the recipients' orders.

🔗 Choose Your Order Type

Choose how recipients will access their gift invitation.

Select MagicLink™ or Restricted Link

  • Select an order type, whether it's a Restricted Link or a MagicLink.

Option 1: MagicLink™

Choose MagicLink™ if you want to share an open invitation link and do not have all your recipients' email addresses.

  • Anyone with the invitation link can access it and submit an order.

  • You can review and approve or deny redemption requests.

  • If you have recipient email addresses, add them during order setup. Automated invitations will be sent, but you must still approve their orders.

  • If you do not have recipient email addresses, click NEXT to continue and share the invitation link manually later.

To enable MagicLink™: Select MagicLink™ as your order type.

Option 2: Restricted Link

Choose Restricted if you want the invitation to be accessible only to specific recipients.

  • Add recipient email addresses during order setup or upload them later.

  • You can also select recipients from your existing Contact List.

  • Recipients added during setup can be pre-approved.

To enable Restricted Link: Select Restricted as your order type.

👥 Add Recipients to Your Order

You can add recipients in three ways:

  • Enter their email addresses manually.

  • Upload a CSV file to add multiple recipients at once.

  • Select existing contacts from your Contact List.
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Option 1: Add Recipients by Entering Email Addresses

  • Click on INPUT EMAILS

  • Enter the email addresses of the recipients.

  • Choose a Workspace role.

  • Click on ADD CONTACTS.

Option 2: Add Recipients Using a CSV File

Use a CSV file to add multiple recipients at once.

  • To get started, click on "ADD CSV" and then

  • Click Download Template to fill out the CSV sheet.

Complete the CSV file

  1. Fill in the required recipient details.

  2. Assign each recipient a Workspace role in Column Z.

The available Workspace roles are:

  • Owner

  • Collaborator

  • Member

  • External Contact

3. In Column AA, specify whether each recipient should be pre-approved.
Enter Yes or No.

Upload CSV File

  • Return to the Contacts page and click SEARCH LOCAL DEVICE to upload.

  • (Optional) Check the box for Let CSV contacts overwrite existing contacts (excluding contacts synced via HRIS) if you want updates to replace current records.

  • If roles were not specified on the CSV sheet, click the drop-down arrow on the Select role box and assign a designated role for the new users.

Option 3: Select Recipients From Your Contact List

If your recipients are already saved in your Contact List, you can select them directly.

A. Use Filters to Select Contacts

  • Use the available filters to narrow down your contact list and select recipients based on your preferred criteria.

B. Select Contacts Manually

  • Browse your Contact List.

  • Select the individual contacts you want to include in the order.

  • After adding or selecting your recipients, click NEXT to continue.

✅ Pre-Approve Recipients (Optional)

You can pre-approve recipients so they can place their orders without waiting for individual approval, regardless of the total amount they order.

To pre-approve recipients:

  1. Find the PRE-APPROVE section.

  2. Click the toggle button for the recipients you want to pre-approve.

  3. On the confirmation pop-up, click PRE-APPROVE.

  4. Click NEXT to continue.

⚠️ Important Note:
Pre-approved recipients' orders are charged automatically to your selected payment method when they place their orders.

✉️ Customize the Recipient Experience

Personalize the gift invitation by adding a sender name, message, and optional video. You can also choose when recipients receive their invitations.

A. Set Up Your Gift Message

  • Enter the Sender Name.

  • Add a personalized message for your recipients.

  • Review the message preview displayed on the right side of the page.

Your recipients will see this message in their invitation email and on the Recipient Landing Page.

B. Add an Optional Video Message 🎥

You can include a video message to personalize the recipient's gift experience.

  1. Check the box to include a video message.

  2. After placing your order, email your video to ✨[email protected]

Video requirements:

  • Resolution: 720p or 1080p

  • Format: MP4

  • Maximum length: 10 minutes
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C. Choose When to Send the Invitation

Select when your recipients should receive their gift invitation. You have three options:

  • Send immediately after payment: Invitation emails are sent after your payment is completed.

  • Custom date for each recipient: Schedule invitations for individual recipients, such as for birthdays. Download the CSV file, complete the required information, and send it to ✨[email protected]

  • Send the link yourself: Choose this option if you prefer to distribute the invitation link manually.

After selecting your preferred option, click NEXT.

  • For orders with pre-approved users, click the NEXT button to proceed to checkout.

💳 Finalize Your Priceless Gift Order with Pre-Approved Users

If you have pre-approved users, you'll be asked to select/add a payment method before completing the order setup.

Select Payment Method

  • Choose or add your preferred payment method from the options provided.

  • Click CONTINUE to proceed.

Add Billing Information

  • Add the BILLING COUNTRY and BILLING ZIP CODE.

  • Click CONTINUE to proceed.

Complete the Order

  • On the order summary page, click "COMPLETE ORDER"

View Your Order Confirmation

After your payment is successful, a confirmation page will appear with your order summary.

From this page, you can:

  • Download the invoice for your records.

  • Expand the order summary to review the order details.

  • Copy the invitation link to share with recipients.

  • Download the QR code for your order.

  • For orders with pre-approved recipients. The payment will be processed automatically from your selected payment method as soon as they place an order.


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Need more help? Contact us via CHAT / SEND AN EMAIL TO ✨[email protected]

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