Wondering when a service fee applies to your Stadium order? This article breaks down which services are subject to fees, where you can see them in your order summary, and how to avoid them by upgrading to a custom package.
💡 What Is the Stadium Service Fee?
The service fee is a 15% platform fee applied to most gifting or swag orders if you're using the Gifting Basic package. This fee covers the cost of Stadium's business operations, ensuring a seamless experience for you and your recipients.
If you’re on a custom paid package, these service fees do not apply.
🧾 When Does the Service Fee Apply?
Here’s a breakdown of when the 15% service fee is applied, depending on your order type:
| Brand | Service Fee |
| SnackMagic Sender Gift Orders | 15% |
| Branded Swag Shop Creation | The full on-demand branded swag catalog starts at $450/month, depending on the Package you will purchase. |
| Swag Shop Order points/credits gift distribution | 15% |
| Shop creation (without branded swag) | Free to create, but 15% charge when gifting E-commerce orders: Free |
| Shop Order points/credits gift distribution | 15% |
| Send Items | 15% of the order total |
| Bulk Swag Purchase |
No fee |
👀 Where Can I See the Service Fee?
You'll see the service fee included in your Order Summary before completing your purchase.
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