Are you encountering the error message "Your card does not support this type of purchase" while making a payment? This article will help you understand the reasons behind this error and guide you on how to resolve it effectively.

Understanding the Error

When adding or updating your credit card information, you might see the error message: "Your card does not support this type of purchase." This indicates that your bank is blocking the card's authorization for various reasons.

 

Steps to Resolve

1. Contact Your Bank:

   • Get in touch with your bank to allow the authorization. Explain the issue and request that they permit the transaction.
     
     

2. Use a Different Credit Card:

   • If your bank cannot resolve the issue promptly, consider using an alternative credit card.

 

 

We use Stripe as our payment gateway. They have provided some guidance on this error message here: https://support.stripe.com/questions/your-card-does-not-support-this-type-of-purchase-error-when-processing-payment