If you’re seeing the message “Your card does not support this type of purchase” while adding or updating your payment method, don’t worry. This guide explains why this happens and how to resolve it quickly.
🧠 Why This Error Happens
This message appears when your bank blocks the authorization for your transaction. This can occur for several reasons, including:
Your card issuer does not allow online or international transactions
Your card has restrictions for certain types of merchants
Fraud-prevention blocks from your bank
Insufficient permissions on the card
✅ How to Fix the Issue
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Contact Your Bank:
- Get in touch with your bank to allow the authorization. Explain the issue and request that they permit the transaction.
- Get in touch with your bank to allow the authorization. Explain the issue and request that they permit the transaction.
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Use a Different Credit Card:
- If your bank cannot resolve the issue promptly, consider using an alternative credit card.
💡 Additional Details
We use Stripe as our payment gateway. They have provided some guidance on this error message here: https://support.stripe.com/questions/your-card-does-not-support-this-type-of-purchase-error-when-processing-payment
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