Wondering how to track your Stadium order, check delivery status, or find the estimated time of arrival (ETA)? This article will guide you through the steps to find out where your order is, check the order status or delivery progress, or know when to expect your order to arrive or its ETA ( estimated time of arrival).

Here is a step-by-step guide on how to track your order
 

Navigate to the Orders Page

• Expand the Sidebar Menu (if collapsed)
  • Click on the left-facing arrow ( ˂ ) at the top-left corner of the sidebar to expand the navigation menu.
    (If the menu is already expanded, you can skip this step.)
    
     
• Navigate to the Orders page
  • In the sidebar menu, locate and click on "Orders" to access your order details.

View Order Details

• On the Orders page, you'll see the status of each order.
• Find the specific order you want to track and click on "TRACKING" for detailed delivery information.

Track Your Order

• On the order's tracking page, you'll find the current status of your order.

Shipped Orders

• Once your order ships, the tracking page will display your tracking number so you can follow your delivery's progress in real-time.

Delivered Orders

• Once your order is delivered, you can use the tracking number and the tracking link provided on this page to view the delivery details.

Gift Cards & Magazines

• For these items, only the order status will be displayed. Be sure to check the delivery details for the delivery date, location, and frequency.

Delivery Issue and Undelivered Orders

• If your package was not delivered or has encountered a delivery issue, click the tracking link to review the latest shipment status. In many cases, you can contact the courier directly to schedule a redelivery or resolve the issue.
• If the courier instructs you to contact the sender instead, please submit a request through our ✨Contact Us form so our Customer Support team can assist you.

Important: Please submit a support request as soon as you notice a delivery issue or error in your tracking information. Reporting the issue promptly helps us work with the courier to resolve it as quickly as possible.

Extra Tip 💡

You’ll also receive automated email notifications with tracking details as soon as your order ships. This ensures you always have delivery updates, even if you’re not logged in.

👉 For a detailed explanation of order statuses, check out our article  ✨"Understanding My Orders Statuses"