Did you receive a gift through Stadium but didn’t get a chance to redeem it? This article explains what happens when a gift or treat goes unredeemed, how long you have to use it, and what to do if you miss the deadline.
Here's what you need to know:
🎁 What Happens If I Don’t Redeem My Gift?
- If you don’t redeem your Stadium gift or treat, and the gift sender expires the order the gift amount will be returned to the person who sent it to you.
⏳ How Long Do I Have to Redeem My Gift?
There’s no fixed expiration date. The sender decides when to expire the gift.
This means:
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Your gift may remain active
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Or it may be expired by the sender at any time
✅ Tip: Check your email (including spam folders) for the original gift link and reminder emails from Stadium.
⚠️Note: If the email is not from hi@bystadium-mail.com , your gift sender might have sent out the email invitations manually. In this case, no reminder emails will be sent out to the recipients.
🚫 What Happens When the Gift Expires?
Once the gift has expired by the sender:
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You’ll no longer be able to access or redeem it
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The treat link will no longer work
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The gift amount will go back to the sender’s Stadium account as credit or points.
❌ Will I Be Notified Before It Expires?
No. Stadium does not send expiration notifications to recipients because gift senders can choose to expire gifts at any time.
✅ However, if you try to access an expired gift link, you’ll see an error message letting you know it is no longer available.
🔄 Can I Still Get the Gift After It Expires?
Not automatically, but you can:
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Reach out to the person who sent you the gift
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Ask them if they’re able to resend it using their returned credits or points
💡 Final Tip to Avoid Missing Out
To ensure you receive your treat:
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Check your inbox (and spam/junk folder) for your Stadium gift email
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Redeem the gift as soon as possible
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If you missed it, contact the gift sender to check if it’s still available
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