Did you receive a gift through Stadium but didn’t get a chance to redeem it? This article explains what happens when a gift or treat goes unredeemed, how long you have to use it, and what to do if you miss the deadline.
Here's what you need to know:
🎁 What Happens If I Don’t Redeem My Gift?
- If you don’t redeem your Stadium gift or treat, and the gift sender expires the order the gift amount will be returned to the person who sent it to you.
⏳ How Long Do I Have to Redeem My Gift?
There’s no fixed expiration date. The sender decides when to expire the gift.
This means:
Your gift may remain active
Or it may be expired by the sender at any time
✅ Tip: Check your email (including spam folders) for the original gift link and reminder emails from Stadium.
⚠️Note: If the email is not from hi@bystadium-mail.com , your gift sender might have sent out the email invitations manually. In this case, no reminder emails will be sent out to the recipients.
🚫 What Happens When the Gift Expires?
Once the gift has expired by the sender:
You’ll no longer be able to access or redeem it
The treat link will no longer work
The gift amount will go back to the sender’s Stadium account as credit or points.
❌ Will I Be Notified Before It Expires?
No. Stadium does not send expiration notifications to recipients because gift senders can choose to expire gifts at any time.
✅ However, if you try to access an expired gift link, you’ll see an error message letting you know it is no longer available.
🔄 Can I Still Get the Gift After It Expires?
Not automatically, but you can:
Reach out to the person who sent you the gift
Ask them if they’re able to resend it using their returned credits or points
💡 Final Tip to Avoid Missing Out
To ensure you receive your treat:
Check your inbox (and spam/junk folder) for your Stadium gift email
Redeem the gift as soon as possible
If you missed it, contact the gift sender to check if it’s still available
Any question(s)? We're here to help!
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