Looking for how to add users to a shared shop, manage shop permissions, or remove shop users in your Stadium workspace? This step-by-step guide covers everything you need to know about shared shop user management, including adding admins, assigning roles, updating access levels, and removing users from your shop.

⚠️ Important Things to Know Before Adding Shop Users

Workspace owners and admins with custom permissions to manage shops are automatically added to all shops created within the Workspace.
Workspace Admins with default permissions are assigned Limited Shop Access by default, but Shop Owners can upgrade them to Full Access.
Users with a Sender role in the Workspace can only have Limited Shop Access.
Users with Full Shop Access can:
- Modify shop settings
- Request changes
- View all shop orders (including orders created by others)
Users with Limited Access can only place orders and cannot view or manage other users’ orders or edit the shop.

✨ Shared Shops Requirements:

The Shared Shops feature is included in the Enterprise package. You can explore this feature with a 30-day free trial by creating a company Workspace.

Follow the steps in this article: 👉 How to Create a Company Workspace

To continue using the shared shops feature after the trial:

Ensure the Enterprise package is purchased and activated
Visit the 💰Pricing Page to view available packages and book a call with our team

Here's how to add and remove users to your existing shop:

🔐Access Your Shop Settings

Navigate to the Shops Page

Expand the Sidebar Menu (if collapsed)
- Click on the left-facing arrow ( ˂ ) at the top-left corner of the sidebar to expand the navigation menu.
  (If the menu is already expanded, you can skip this step.)
Navigate to Shops
- In the sidebar menu, locate and click on "Shops" to access your shop's page.

Select Your Live Shop

On the " Shops" page, navigate to LIVE Shops, then click on the shop you'd like to access.

🔍Filter Shops by Owner (For Company Workspace Users):

If you have permission to access and manage shared shops, you can use the OWNED BY filter to view shops created by other users in your Company Workspace.
For a complete guide, follow the steps in this article: 👉How to Filter Shops by Owner (For Company Workspace Users)

Navigate to Shop Users

Within your shop's dashboard, find the "SETTINGS" tab and click on it.
Select "SHARED SHOP USERS" and click "ADD USERS."

👥 Adding Shop Users

If you do not have the users in your existing contacts, you will be prompted to add admin details via email or a CSV sheet.

➕ Option 1: Add Users' Email

You can add the emails manually by clicking on INPUT EMAILS

Choose INPUT EMAIL.
Enter the email addresses of the recipients.
Choose a Workspace role.
Click on ADD CONTACTS.

📂 Option 2: Add Users via CSV Upload

You can add them all at once by uploading a CSV file.
To get started, click on "ADD CSV".

Click Download Template to fill out the CSV sheet.

Fill out the CSV file

Fill all columns in the CSV file with user details.
- Assign roles under Column Z (ensure you choose "Admin" or "Sender" role only).

Upload CSV File

Return to the Contacts page and click SEARCH LOCAL DEVICE to upload.
(Optional) Check the box for Let CSV contacts overwrite existing contacts (excluding contacts synced via HRIS) if you want updates to replace current records.
If roles were not specified on the CSV sheet, click the drop-down arrow in the Select a Role box and assign a designated role for the new users.
Once done, click ADD CONTACTS.

🔄 Optional: Import Users via HRIS/ATS Integration

Please note that this is only available for the Engagement Pass and Enterprise Pass users.
You can also integrate your HRIS/ATS system to import recipients seamlessly.
- * To set up an integration with your employee database, click the "Manage Contacts" button to configure the integration. You can refer to the article below on how to set it up.
- ⚙️How to Set Up an Integration

🔗Adding Users from Existing Contacts

If you already have existing contacts in your account or have successfully added the new users, select the checkbox of the user(s) and click "SHARE SHOP WITH USERS" to save the changes.

✅Confirmation

Once the new user is added, you will see them on the Shop's Users dashboard.

Back to Top ↑

🔐Managing Shop User Access

🟡 Limited Access (Default)

By default, all newly added users are given "Limited" shop access only.
Users with "Limited" shop access can only send gift orders using your shop, but they are not able to see orders created by other users or edit the shop.

🟢 Grant Full Shop Access

If the user is already a Workspace admin with default permission, you can directly switch their shop access to "Full" access.
Users with "Full" shop access will have management permission similar to the Shop Owner and will be able to see orders created by other users in the shop.

A confirmation message will appear once the change is applied.

🔄 Update Workspace Role (If Needed)

If the user is not a Workspace admin, you must first change their role permission from the contacts page.
Click on the Manage Permissions link to make the changes. For a complete guide, follow the steps in this article: 👉 Managing Permissions
Once done, you can go back to the shop settings and change their shop access.