Looking to switch your Stadium Package, upgrade to unlock more features, or explore your options? This article will guide you through the process of managing your Stadium Package at different stages—during onboarding, post-onboarding, or when upgrading from the Gifting Basic Package.

 

 

 

Changing Stadium Package during the Onboarding Period

• Switching your Stadium Package during onboarding is simple. Just inform your onboarding specialist, and we’ll make the necessary adjustments to your account.
• Note: Once the onboarding period ends, changes to your Package cannot be made. However, you can purchase a new Package at any time.

 

 

Upgrading Paid Packages After Onboarding Period

If you already have a paid Package and need to unlock additional features, you’ll need to speak with our sales team.

 

Here’s how:

• Use the TALK TO SALES buttons found in:

👉Your account settings

👉Locked features icons

👉The Stadium Pricing page

 

 

 

• Alternatively, fill out the Book-A-Call form on our 👉 Stadium Pricing Page or👉  Book-A-Call Page.

 

 

 

 

 

Upgrading Gifting Basic Package

 

Users with the Gifting Basic Package can upgrade by purchasing a paid Package directly from our website.

Where to Find the Feature Packages Page:

• Stadium Homepage
• Your Account Settings
• Lock Icons from Features Not Accessible on Your Current Package

 

Steps to Change Your Gifting Basic Stadium Package:

Log In

• Visit the Stadium website at bystadium.com.
• Make sure to login into your Stadium account using your credentials first.
  
  

You may access the Feature Packages page to change your current package through the following pages;

 

Entry Point 1. Stadium Homepage

• On the Stadium homepage, look for the badge after the "Welcome to your Stadium Home, (Profile Name)!" message.
• Hover your mouse over the badge to view more options.
• Click on "VIEW FEATURE PACKAGES."
• You will be routed to the Feature Packages page. 
  
  

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Entry Point 2. Your Account Settings

• Click the drop-down button next to your profile name to view more options.
• Select "Account Settings" from the dropdown menu.
  
  
  
  
• In your Account Settings, navigate to the "Feature Packages" section.
• Here, you will find details about your current Package and the available Packages. 
• For each Package, you will find a "PURCHASE" button
  
  
  
  
  

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Entry Point 3. Lock Icons from Features Not Accessible on Your Current Package

• The examples below will show the lock features under Stadium Shops. However, you will also see these lock features in other Stadium offerings like Campaigns, Swag Kits, Swag Lockers, etc. Depending on what Package you currently have in your account.
  
  
  
• From your My Shops page, click on your Live Shop to view the Shop Dashboard

 

 

• Navigate to the SETTINGS tab to view some of the Stadium features. 
  
  

• For those features that are only accessible by purchasing a specific Package, you will find these ICONS (). See sample screenshots below.

 

 

Initiate Purchase

 

If you currently have a Gift Basic account, you will see all the available paid Packages available for purchase. Click purchase on the Package of your choice.

 

 

Proceed to Checkout

• Click on "Proceed To Checkout"

 

Add Billing Details

• Enter your billing address and click NEXT

Set Up Payment Method

• Choose whether you want to pay via Credit Card or Direct Debit.

 

 

In this example, we will choose the Credit Card Payment. For detailed steps on Direct Debit please read this article 👉 How to Purchase a Stadium Package.

 

Enter Credit Card Details

• For credit card payments, enter your Card Number, Expiry date, and CVV.
• Click "NEXT" to proceed.

 

• If your card details differ from your billing address, uncheck the toggle and enter the correct details.

 

 

 

 

Finalize Payment

• • • Review your payment summary and ensure all details are accurate.

    • Agree to the terms and conditions.

    • Click Pay $xxxx & Subscribe to complete your purchase.

 

 

Confirmation and Next Steps

 

• You will receive a confirmation email once the purchase is complete.
• Follow the instructions in the email to fill out any necessary forms and begin the onboarding process.
• To get started sooner, click the Add Admins button if you wish to set up Account Administrators before the onboarding process.

 

 

Post-Purchase

• Once your purchase is confirmed, you’ll automatically unlock the paid features available in the Package you have purchased.
• You can explore options by reading articles here on our Help Center or you can wait for your onboarding call with a specialist for a demo and further assistance.
  
  

 

 

 

 

 

 

 

Congratulations on purchasing a Package! Enjoy the enhanced features of your Stadium account. If you need to change your Package in the future, simply follow these steps again to select a new Package.

 

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Alternatively, you may visit directly our Pricing Page to explore the details of each Package and choose the one that best suits your needs.