Wondering how Stadium’s pricing works? Whether you're just getting started or already subscribed to a Stadium Package, this article answers all your most common questions around costs, upgrades, service fees, and what’s included.

We’ve also included detailed guidance on logo policies, inventory activity, and shop reconciliation to help you manage your account more effectively.

📦 PRICING AND SUBSCRIPTION QUESTIONS

Can we upgrade to a different Package later?

• Yes! You can upgrade your Package at any time. We’ll prorate the cost based on your current billing cycle.

Does the annual fee include swag costs?

• No. The annual fee is a subscription fee that grants access to our platform, services, and features. Swag and fulfillment are priced separately based on orders.

Can I add an extra logo or Admin seat to my current Package?

Yes!

• Additional Admin seat: $1,500/year

• Extra logo: $1,500/year

• Want to add more than what your Package allows? Consider upgrading to the next tier for better value.

Why is payment collected annually upfront?

• Onboarding, catalog design, and setup require close collaboration. Paying annually upfront allows us to give you uninterrupted support and a seamless setup experience.

Where is the 15% service fee applied?

• The 15% service fee is applied only to distribution orders—not the value of the swag itself.
• 👉Read more details here.

How does pricing work for swag kits?

• Domestic (US) kits: $20/kit

• International kits (US to abroad): $120/kit
  These fulfillment fees cover packing and shipping. The 15% service fee applies only to distribution—not swag value.

How does reconciliation work for pre-purchased inventory used in Shops?

• Once your recipient redeems an item using your allocated budget, we’ll reconcile it with your Wallet. You’ll be reimbursed the list price of the item, minus Stadium’s fulfillment fee.
• 👉 Read more details here.

How are taxes calculated?

• Self-orders (recipient pays): Based on the recipient’s billing zip code

• Sender-paid orders: Based on NYC tax rate (8.875%)
  Taxes are applied on top of the 15% service fee.

🎨 LOGOS, INVENTORY, AND ON-DEMAND CATALOG

What is considered an active logo?

• Any color variation of the same logo design is counted as one active logo. These active logos are used across your on-demand swag catalog.
• 👉Learn more here.

What counts as ‘activity’ for swag storage?

The following actions count as one unit of inventory activity per calendar quarter:

• Sending inventoried swag via kits

• Shipping inventoried swag in bulk

• Redeeming swag via Stadium Shops

• Restocking inventory

• Sending swag items to Stadium

Note: Each action is counted as one movement, regardless of quantity or product type.

👉 Learn more here

What’s included in the on-demand swag collection?

• We’ll create a core collection for your brand, and you can select 30 free items from our additional on-demand catalog.
• If you ship internationally, we’ll also curate items for each country beyond our standard global offerings.

What’s the difference between Admin Support and a Customer Success Manager (CSM)?

• Admin Support: Priority support access for your Admin team

• Dedicated CSM: Strategic support tailored to your company, including quarterly business reviews and growth guidance