Wondering how to update the address in your Stadium account? Make sure your orders reach the right place every time with easy address management in your Stadium account.
Important Note:
If you need to update an address after placing an order, adding a new address to your account won’t automatically update your existing order. Please contact us through our chatbot or email us at hi@bystadium.com to make changes to your order’s delivery address.
Step-by-step guide on Editing the Address in to Your Stadium Account:
Log In to Your Account
- Visit Stadium's website and log in to your account.
Access "Account Settings" Page
- Once logged in, click the drop-down button next to your profile name. Select "Account Settings" from the options provided.
Navigate to Addresses:
- On the Account Settings page, click on "ADDRESSES."
- Click the "pencil icon" on the address you wish to update.
- Enter your new address details and click the SAVE button.
Confirm Address Details:
- The system may provide a suggested address format based on maps. You can choose to either accept the suggested address by clicking "ACCEPT ADDRESS" or use an existing address previously entered by selecting "USE EXISTING ADDRESS."
- In some instances where the system is not able to find and verify the address you entered. You can choose to either confirm the address you entered is correct by clicking " ADDRESS IS CORRECT" or edit the existing address previously entered by selecting "EDIT ADDRESS."
Confirmation
- Once updated you will see a confirmation message on the top right of your screen.
Review and Set Default (Optional):
- If the address you edited is not the default address, you will be able to see it next to your preferred address.
- If this new address is permanent, you may choose to set it as the default address for future orders by clicking the SET AS PREFERRED button.
If you've already placed an order and need to update the shipping address, please send us an email or use the chat feature on our website to inform us. Be sure to include the order number and the new address to your account so we can check the status of the order you have placed and needs to be updated.
Important: Before reaching out, please check our article, "Change Shipping Address for An Order," to ensure that your order is still eligible for an update.
Any question(s)? We're here to help! Ask us anything via CHAT / EMAIL:
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