Wondering what happens to unused or unredeemed shop points or credits when a gift order is closed or expires? Here’s everything you need to know.
✅ If the recipient has already redeemed the points or credits
If the recipient redeems their gift before it expires, the points or credits are safely added to their account.
- Once redeemed via the email invitation link, the points or credits are permanently saved to the recipient’s account.
- The recipient can use them anytime at their convenience, as long as the shop is still active.
🔄 If the Shop Is Closed or the Order Has Expired
What happens next depends on the type of gift and how it was issued:
-
Redeemed Shop Points or Shop Credits:
If the shop closes, redeemed Shop Points or Shop Credits are automatically converted into Stadium Points, which can be used for future purchases.
You can view these in your Points Wallet.
👉 See: How to Check the Points History
↩️ If points or credits are not redeemed
Any unredeemed points or credits will be returned to the Gift Sender as Stadium Points.
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