If you’re wondering how to resume your Stadium order, continue checkout on Stadium, or complete an incomplete Stadium gift redemption, this guide is for you. Whether you were redeeming a gift, placing your own order, or using shop points, this article ensures you can quickly finalize your order without losing any progress.

Here Is the Step-By-Step Guide on How to Complete Your Ongoing or Incomplete Order:

Locate the Shop

• Go back to the shop where you have an incomplete order. You can either go back to Received Gifts, Pinned Shops, or Live Shops.
   

Option 1: Access Shops from Received Gifts 🎁

• Go to your Home Page. Locate the Received Gifts section. From here, you can access the shops where you’ve received gifts.

• If there are multiple gifts, click on the three-dots menu (⋯) and select View All Gifts to see all available shop gifts.
   

• Look for the shop where you have an incomplete order, then click the Continue Shopping button to access the shop catalog again.

Option 2: Access Shops from Pinned Shops 📌

• Scroll down on your Home page to see the Pinned Shops section.

• By default, you will see the STADIUM GIFT SHOP pinned in this section in both the Personal Workspace and Company Workspace. However, please note that the pinned shop can be changed if requested by the Workspace owner.

• Select a shop from the Pinned Shops section and click the View Shop button to access the shop catalog.

Option 3: Access Shops from Live Shops 🏬

If you have created shops in your Personal Workspace or have permission to create a shop in your Company Workspace, you can also purchase directly from your live shops.
 

How to Access Live Shops

1. Go to the Shops Page.
2. For Company Workspace users: If you have permission to access and manage shared shops, you can use the OWNED BY filter to view shops created by other users in your Company Workspace.
3. Select a shop from your list.
4. On the shop’s dashboard, click the View Shop button to access the shop catalog and start shopping.

Access Your Shopping Bag:

• At the top right corner, click the Bag Icon. If there are items from your previous order attempt, the bag will show a count of these items.
  
  

Review Your Items and Proceed to Checkout

• In the shopping bag, review the items you previously added.
• You can add more items, adjust quantities, remove items, or reset the order by deleting all items and starting over.
• Once you're satisfied with the items in your bag, click the "PROCEED TO CHECKOUT" button.
  
  

Choose or Add a Shipping Address

• Set up your shipping address.
• Click CONTINUE to save changes.

Add Peace of Mind Protection (Optional)

• Scroll down and choose whether you want to add Peace of Mind Protection to your order or not.
• Click CONTINUE to save changes.

Add Stadium Perks

• Choose your preferred pass duration:

  • 3 Months — $5

  • 6 Months — $9

  • 12 Months — $14

• Click on the pass duration you want. Your selected option will be highlighted.

• Click “ADD PASS” to add Stadium Perks to your order.

• Continue with checkout to complete your purchase.

• If you don't want to add it, simply click “SKIP” and continue with your order.

Choose or Add Your Payment Method 

• At the payment stage, you'll be presented with various payment options. To redeem your Shop Points, simply select "Shop Points/ Shop Credits" as your preferred payment method.
• However, if you are not redeeming a gift, you can choose or add another payment method, such as Stadium Points, My Wallet, or Card.
• Once the payment method is added or selected, click on "CONTINUE."

Add Billing Note (Optional)

• Scroll down and add a billing note for reference on your invoice.
• Click SAVE.

Finalize Your Order

• Confirm your selection and click "PAY NOW" to complete your redemption process.
   

Confirmation:

• Once the order is successfully placed, you will see a confirmation page with your order number, the ability to download your receipt, go to your orders page, or go back to the home page.
  
  

By following these steps, you can easily resume and complete your order, ensuring you don't miss out on any items you want to purchase.