Are you looking to redeem your Swag Kit but aren't sure where to start? This FAQ guide will help you through the process, ensuring you don't miss any important steps. Whether you're redeeming through an invitation email or directly from your account dashboard, we've got you covered.
There are two primary ways to redeem your Swag Kit:
Redeeming Swag Kit through Invitation Email
Check your Email
-
Locate the invitation email from Stadium
- Within the email, you will find the REDEM ITEMS button.
- Click on the redemption button to commence the process of redeeming your treat.
Redeeming Swag Kit through Dashboard
Log in to Your Stadium Account
- Go to the Stadium website and log in with your account credentials.
Navigate to Redeem Gift
- Once logged in, go to the Navigation bar found at the top of the page
- Click the arrow down beside Recipient and navigate to Redeem Gift
- You will then be routed to the My Funds page
- From the My Funds page, locate REDEEM button.
- You will be routed to this pop-up page. Fill it out!
- Input your email address. Make sure that the email address provided is the same email address where you received the invitation email to avoid redemption issues.
- Select a country
- Enter your Billing Zip Code / PIN
- Once done, click on REDEEM KIT
Select Your Address
- Select, edit or add your shipping address
- Once done click on NEXT to proceed on the next steps.
Select Preferences
- Some swag items may require you to specify your preferred colors and sizes.
- You will also see other items included in the kit from the sender.
- Please note: Sender has also an option to opt-out the recipients from seeing the kit items.
Send a Thank you Message
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Personalize your gratitude by creating a thank you message for the sender.
Optional: You can add stickers and emojis to your message.
Confirmation
- You will see a prompt confirming that you have successfully redeemed your Swag Kit.
- You will also receive a confirmation via email.
Horray! You have successfully redeemed your Swag Kits! 👏
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