Managing your shop gift order as a guest user or non-admin is easy with Stadium. If you’ve sent a gift through a company shop but don’t have admin access, you can still track, edit, and manage your order through your account.

Step-by-step guide on how you can manage your shop gift order as a guest user or non-admin

Log In to Your Stadium Account

• Open your web browser and go to bystadium.com
• Log in using your credentials.
  
  

Navigate to the Orders Page

• Expand the Sidebar Menu (if collapsed)

  • Click on the left-facing arrow ( ˂ ) at the top-left corner of the sidebar to expand the navigation menu.
    (If the menu is already expanded, you can skip this step.)
    
    

• Navigate to the Orders page

  • In the sidebar menu, locate and click on "Orders" to access your order details.

Locate Your Gift Order

• On the Orders dashboard, click SENT GIFTS.

• Use the Search Bar if you have the Order Number, or scroll to find the order.

• Click MANAGE ORDER to open the order details page.

Manage Your Gift Order

On the order details page, you can:

• Edit the Order Name – Rename your gift order for better tracking.

• Edit Recipient Message – Update the message that recipients will see.

• View Recipient Tracking – Check the status of gift redemptions.

• Copy Invite Link or Download QR Code – Resend invitations to recipients.

• Check and Manage Thank You Messages – View, edit, or disable thank-you messages.

• Download the Invoice – Get a copy of your order invoice.

• Download the Recipient Report – Access a report of all recipients and their redemption status.

• Add or Remove Recipients – Modify your recipient list as needed.

• Expire the Order – Close the gift order if it’s no longer needed.

For detailed guides on managing specific order features, check out articles from

👉 Recipient and Order Management