How We Do Things (and Why You'll Love It!)

We love swag, and we’re excited to make your vision a reality!

Ordering swag through Stadium might feel a little different from traditional suppliers. That’s because we’ve built a modern platform that prioritizes self-service, speed, transparency, and seamless reorders. While many distributors rely on back-and-forth emails and manual processes, we leverage technology to give you more control — and get your swag in-hand faster.

Here's how Working with Swag Experts Works:

1. Curated Recommendations from Your Swag Expert

• Your Swag Expert will suggest products specifically tailored to your needs, audience, and timeline. We don’t overwhelm you with giant catalogs; we curate options that make sense for you.

2. Visual Mockups for Approval — Posted to Your Account

• Once you approve the products, request mockups directly through the catalog! These designs will be uploaded to your Stadium account, so you can easily review and approve them in one place — no messy email threads required.

3. Simplified Checkout — No Manual Invoicing

• When you’re ready, simply add your approved mockups to your cart and check out! This eliminates manual purchase orders and speeds up order processing. 
  
  💡 Pro Tip: Load your Stadium Wallet to earn up to 5% back on your order and avoid finance delays.

4. Order Processing & Communication

• After you’ve placed your order, our Operations team will take over. They’ll handle proof approval, production, shipping, and logistics. They will reach out to you directly once you place your order.

5. Easy Reorders & Shops — No Extra Coordination Needed

Once you’ve ordered an item through Stadium, it will automatically be saved in your Saved Designs & Inventory [when shipping to our warehouse] pages. 
From there, you can:

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  • Reorder the items instantly, 
  • Add items to a Shop, or
  • Share the swag collection with your team in just a few clicks.

No need to contact a rep or start a new conversation - the power is in your hands. Our operations team will be in touch as usual. 

Things to Keep in Mind:

• Split Shipments? Notify your rep ASAP.
• Shipping to Our Warehouse for kitting? Select “Stadium Warehouse” as the shipping address during checkout.
• Need a Specific Delivery Date? Speak with your Swag Specialist to align timelines.
• Inventory changes rapidly.
• Production timeline is variable based on external factors like holidays, decorator volume, etc. 
  
   

Why This Process is Better

Our approach is designed for modern teams who value:

• Speed & Simplicity: We cut out unnecessary steps.
• Transparency & Control: Everything lives in your Stadium account.
• Scalability: Whether you need 10 or 10,000 items, the process stays smooth.
• Reorders & Shops On-Demand: Your swag is always ready to go — no starting from scratch.
  
   

💡Pro Tip: Order Directly from the Catalog Anytime

Already see something you like in our catalog? You don’t need to wait! Feel free to place an order or request mockups directly through the catalog page. Whether you work with an Expert or self-serve, our team will process and support your order the same way — ensuring a seamless experience every time.