Expiring a gift order in your Stadium Shop is a straightforward process. Follow this simple guide to ensure your order is properly expired.

Steps on How to Expire a Gift Order in Your Shop

Log in to Your Account

• Open your web browser and go to bystadium.com
• Log in using your credentials.
• Once logged in, you will automatically land in your default Company Workspace.
• If needed, you can change your default Workspace anytime from your Account Settings.

For Users With Multiple Workspaces:

• Click the drop-down arrow next to your profile name in the top navigation bar.

• Select the Workspace where the shop is created.

Navigate to the Shops Page

• Expand the Sidebar Menu (if collapsed)
  • Click on the left-facing arrow ( ˂ ) at the top-left corner of the sidebar to expand the navigation menu.
    (If the menu is already expanded, you can skip this step.)
    
     
• Navigate to Shops
  • In the sidebar menu, locate and click on "Shops" to access your shop's page. 

Access Your Live Shops

• On the " Shops" page, navigate to LIVE Shops.

Filter Shops by Owner (For Company Workspace Users)

If you have permission to access and manage shared shops, you can use the OWNED BY filter to view shops created by other users in your company Workspace.

1. Click the drop-down arrow next to Owned By to open the filter options.

2. In the search field, type the name of the user whose shops you want to view.

3. Select the checkbox next to the user’s name. You can select multiple users at the same time if needed.

4. Once selected, the system will automatically display the shops created by the selected user(s)

The applied filters will appear under Applied Filters on the page.

Access the Sent Gifts Tab

• From your shop's dashboard, navigate to SENT GIFTS.

Filter Orders by Owner (For Company Workspace Users)

If you have permission to access and manage shared shop orders, you can use the OWNED BY filter to quickly view orders created by specific users within your company Workspace

💡 Note: The OWNED BY filter will only appear if the shop contains gift orders created by multiple users.

Follow the steps in this article for the complete steps: 👉How to Filter Sent Gifts by Sender in Shops

Initiating Gift Expiration

• Within the SENT GIFTS tab, locate the order you want to expire and click on the drop-down arrow beside the "VIEW ORDER" to access its details.
• Within the order details, locate the EXPIRE ORDER button. Click on it to initiate the expiration process.

Confirm the Expiration and Finalize

• A confirmation window will appear, seeking your verification to proceed with expiring the gift order.
• Confirm your decision by clicking YES, EXPIRE ORDER button in the confirmation window. This action completes the expiration process.

Confirmation

• You will see a confirmation message in the top right corner of your page.

• Expired orders will also have an updated status and will be placed at the bottom of your orders list.