Want to know which of your recipients have redeemed their gifts? This guide will show you exactly how to track gift redemption status in your Stadium Shop dashboard. By following these simple steps, you can easily monitor which recipients have redeemed or not redeemed their gifts, helping you manage your shop more efficiently and ensure every gift reaches its intended recipient.

Step-by-step guide on how to monitor the redemption status of your recipients on your shop's dashboard

Access Your Account

• Visit Stadium's website and log in to your account.
  
   

Navigate to the Shops Page

• Expand the Sidebar Menu (if collapsed)
  • Click on the left-facing arrow ( ˂ ) at the top-left corner of the sidebar to expand the navigation menu.
    (If the menu is already expanded, you can skip this step.)
    
     
• Navigate to Shops
  • In the sidebar menu, locate and click on "Shops" to access your shop's page. 

Select Your Live Shop

• On the " Shops" page, navigate to LIVE Shops, then click on the specific shop you'd like to access.

Navigate to the Sent Gifts Section

• From the Shop's dashboard, go to the SENT GIFTS tab.
• Click on the order number for the specific order you want to view.

View Redemption Status

• On the order details page, you will see the list of recipients and their redemption statuses.
• To filter the recipient statuses, use the options to show NOT REDEEMED or REDEEMED.