Keeping track of your recipients' gift redemption status is essential for managing your shop efficiently. This guide provides a clear, step-by-step process to monitor whether recipients have redeemed their gifts in your Stadium Shop.

Step-by-step guide on how to monitor the redemption status of your recipients on your shop's dashboard

Access Your Account

• Visit Stadium's website and log in to your account.
  
  
  

Navigate to the Shops Page

• Expand the Sidebar Menu (if collapsed)

  • Click on the left-facing arrow ( ˂ ) at the top-left corner of the sidebar to expand the navigation menu.
    (If the menu is already expanded, you can skip this step.)
    
    

• Navigate to Shops

  • In the sidebar menu, locate and click on "Shops" to access your shop's page. 

Select Your Live Shop

• On the " Shops" page, navigate to LIVE Shops, then click on the specific shop you'd like to access.

Navigate to the Sent Gifts Section

• From the Shop's dashboard, go to the SENT GIFTS tab.
• Click on the order number for the specific order you want to view.

View Redemption Status

• On the order details page, you will see the list of recipients and their redemption statuses.
• To filter the recipient statuses, use the options to show NOT REDEEMED or REDEEMED.