Custom domain functionality is a key component of our Business package. Before proceeding, please ensure that you have purchased and activated the Business package in your account.

You may follow the steps in this article: ✨How to Purchase Enterprise Customization Package

Or go directly to our ✨Pricing Page.

Purchase Your Domain

Once the business package is purchased, purchase your domain through a third-party domain provider before following the steps below. If you don’t have one, we recommend GoDaddy or Namecheap.

Prepare Your IT Team

Ensure your IT team is ready to assist with the necessary configurations for setting up your shop on your preferred domain or subdomain. Share this page with your IT team to involve them from the outset: [link to page].

Customize Your Domain

If you've already purchased your domain, follow these step-by-step instructions to customize it for your shop:

• Start by creating your Stadium Shop using the guide provided [here]. This will walk you through setting up and customizing your shop.
  
  
• Once your shop is created, navigate to your Shop's dashboard. Find your shop's URL under the SETTINGS tab by going to the LINK & PRIVACY section. Click on the copy icon 🔗 found at the end of the Shop Link to copy it.
  
  
  
  
• Fill out the domain request form [here], including your shop's URL. Provide accurate information to avoid delays. Alternatively, you can access the form under the SETTINGS tab, then go to CUSTOMIZATIONS and click on the ADD DOMAIN button.
  
  
  
  
• After submitting the form, our team will review your request. Once processed, you'll receive a confirmation email with the necessary certificates and instructions for setting up your custom domain.

Completion and Timing

• Please note that the custom domain setup typically takes 4-5 working days. Upon receiving your credentials, you'll have 12 hours to implement the domain changes within your organization.

Need Assistance?

If you need further guidance, or if you encounter any issues, during the process of setting up your custom domain please send an email to techspecialist@bystadium.com

Access the Customizations Feature with our Stadium Paid Packages.

Visit our Pricing Page to explore the details of each package and choose the one that best suits your needs.