Want to know who has redeemed their kit or gift order? Keeping track of your recipients’ redemption status helps you manage your campaigns efficiently and ensures every gift reaches its intended recipient. This step-by-step guide shows you how to view, filter, and track redemption activity for your kit orders directly from your Kits & Sent Items Dashboard, so you can easily confirm which recipients have redeemed their gifts.

Here's a step-by-step guide on how to check the redemption status of your recipients for your kit's gift order:

 

Log in to Your Account

• Open your web browser and go to bystadium.com
• Log in using your credentials.

Navigate to the Kits & Items Page

• Expand the Sidebar Menu (if collapsed)
  • Click on the left-facing arrow ( ˂ ) at the top-left corner of the sidebar to expand the navigation menu.
    (If the menu is already expanded, you can skip this step.)
    
     
• Navigate to Kits & Items
  • In the sidebar menu, locate and click on "Kits & Items" to access your kits and send items page.

Access the Kits & Sent Items Dashboard

• On the Kits & Sent Items page, click the LIVE kit you want to check.

View Sent Orders

• You will be routed to that specific kit's dashboard.
• Navigate to the SENT GIFTS tab.
• Click on the order number or the VIEW ORDER button for the specific order you want to view

Check Recipient Redemption Statuses

• On the order details page, you will see the list of recipients and their redemption statuses.
• To filter the recipient statuses, use the options to show NOT REDEEMED or REDEEMED.

Access the Swag Kits feature with our paid Stadium Packages.

Visit our Pricing Page to explore the details of each package and choose the one that best suits your needs.