Need to add recipients to your live Kits order or purchase extra seats in advance? This guide walks you through the process, whether you're adding email addresses for specific recipients or securing additional seats for future use.
This article includes sections
- Purchasing Extra Seats Without Assigning Recipient Emails
- Adding Recipients and Purchasing Extra Seats (If Needed)
Step-by-Step Guide to Adding Additional Seats
Log In
- Visit Stadium and log in to your account.
Navigate to the Kits Dashboard
- Once logged in, click the left arrow from the left navigation bar to view more options.
- Select Kits & Items.
Access the Kits Dashboard
- On the Kits dashboard, select the Kit you wish to add more recipients
Access the Kits Order Dashboard
- On the Kits dashboard, go to the SENT GIFTS tab.
- Click on the active order to expand the drop-down menu and then click on ADD RECIPIENTS.
Or Open the Order Details Page
-
Alternatively, click VIEW ORDER to open the Order Details page..
- From the order details page, click on the ADD RECIPIENTS button.
Purchasing Extra Seats Without Assigning Recipient Emails
If you don’t have recipient email addresses yet, you can purchase extra seats in advance.
Enter the Number of Extra Seats
- In the Recipient Quantity field, enter the total number of seats you wish to purchase.
- If sending to multiple countries, make sure to allocate the correct count per country.
- Click NEXT to proceed.
Send Invitation Email
- Choose whether you want to send or skip the invitation email to the recipient, then click NEXT.
Process Payment
- Select an existing payment method or add a new one.
- Click PAY NOW to complete the transaction.
Confirmation Message
- A confirmation message will appear indicating that the recipient's email has been successfully added. On this page, you will also have the option to download your order invoice and view the payment breakdown.
- Your available seats will be updated on your order details page.
Adding Recipients and Purchasing Extra Seats (If Needed)
Adding Recipients When Available Seats Are Not Enough
- If the total number of recipients exceeds available seats, you will need to purchase additional seats.
Adjust the Recipient's Quantity
- The system will show an error message:
"Total recipient count should match with the extra recipients added."
- To proceed, enter the number of extra seats in the RECIPIENT QUANTITY field.
Adding Recipients When No Seats Are Available
- If no seats are available, enter the total number of additional recipients to match the number of emails added.
- The system will update and display the number of extra seats required for payment.
- Click NEXT to proceed.
Send Invitation Email
- Select whether you want to send or skip the invitation email to the recipient, then click NEXT.
Process Payment
- Select an existing payment method or add a new one.
- Click PAY NOW to complete the transaction.
Confirmation Message
- A confirmation message will appear indicating that the recipient's email has been successfully added. On this page, you will also have the option to download your order invoice and view the payment breakdown.
Check Recipient Status
- The newly added recipients will now be listed under NOT REDEEMED.
Related article: ✨How to Add More Recipients to Your Kit Order
Access the Swag Kits Feature with our paid Stadium Packages.
Visit our Pricing page to explore the details of each package and choose the one that best suits your needs.
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