Effortlessly manage your Kits and Send Items Thank You Messages with our easy-to-follow guide. Learn how to access your kits, download heartfelt Thank You messages, and manage your Thank You Messages Settings to streamline your experience.

This article includes the following topics:

Access Your Kit Order
Manage Thank You Messages Recipient Prompt
Manage Notifications for Thank You Messages
View and Download Thank You Messages

☰ Step-by-Step Guide on How to Manage and Download Thank You Messages for Your Kits Gift Orders

Demo Video on How to Manage and Download Thank You Messages in Your Stadium Gift Orders

☰ Access Your Kits Order

Navigate to the Kits & Items Page

Expand the Sidebar Menu (if collapsed)
- Click on the left-facing arrow ( ˂ ) at the top-left corner of the sidebar to expand the navigation menu.
  (If the menu is already expanded, you can skip this step.)
Navigate to Kits & Items
- In the sidebar menu, locate and click on "Kits" to access your kits and send items page.

Select Live Kit

On the Kits & Sent Items page, click the LIVE kit you want to check.

🔍Filter Kits by Owner (For Company Workspace Users)

If you have permission to access and manage shared kits, you can use the OWNED BY filter to view kits created by other users in your company Workspace.
Here's a step-by-step guide for the complete steps: 👉How to Filter Kits by Owner (For Company Workspace Users)

Navigate to Sent Gifts and Select the Order

You’ll be directed to the Kits Dashboard.
Go to "SENT GIFTS" to locate all orders that have been sent using this kit.
Find the kit order you created and click on "VIEW ORDER."

Open 'Thank You Message' Settings

In the upper right-hand corner, click the three dots and then select Thank You Message Settings.

Proceed to Managing Thank You Messages Recipient Prompt ￬
Proceed to Managing Thank You Message Email Notifications ￬
Proceed to View and Download Thank You Messages ￬

Managing Thank You Messages Recipient Prompt

Enable Thank You Messages Recipient Prompt

By default, the Thank You Message prompt is automatically disabled for recipients after order creation.
On the settings page, check the Show thank you message prompt to recipients box to enable the prompt.

Confirmation

Once done, a confirmation message will show, and the settings will be updated.

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Disable Thank You Messages Recipient Prompt

Repeat the steps in the "Access Your Shop Order" section to go to your Thank You Message Settings.
On the Settings page, uncheck the box labeled:
“Show thank you message prompt to recipients” to disable the prompt.
Once done, a confirmation message will show, and the settings will be updated

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Proceed to Managing Thank You Message Email Notifications ￬
Proceed to View and Download Thank You Messages ￬

Managing Thank You Message Email Notifications

Disable Thank You Message Email Notifications

By default, the Thank You Message Email Notifications are automatically enabled after order creation.
On the Settings page, uncheck the box labeled:
“Receive email notifications for thank you messages” to disable the notifications.

Confirmation

Once done, a confirmation message will show, and the settings will be updated

Back To Top↑

Enable Thank You Message Email Notifications

Repeat the steps in the "Access Your Shop Order" section to go to your Thank You Message Settings.
On the settings page, check the box labeled:
“Receive email notifications for thank you messages”
Once done, a confirmation message will show, and the settings will be updated.