As a Wallet Owner or Wallet Admin, you have full control over managing users in your shared wallet. If you need to remove a user—whether due to team changes, security concerns, or account adjustments—this guide will walk you through the process.

💡 Please note that only Wallet Owners and Wallet Admins can remove users from a shared wallet

Here is a step-by-step guide to removing users from your shared wallet:

Log in to Your Account

• Open your web browser and go to bystadium.com
• Log in using your credentials.
  
  
  

Navigate to the Wallets Page

• Expand the Sidebar Menu (if collapsed)

  • Click on the left-facing arrow ( ˂ ) at the top-left corner of the sidebar to expand the navigation menu.
    (If the menu is already expanded, you can skip this step.)
    
    

• Navigate to the Wallets Page

  • In the sidebar menu, locate and click on "Wallets" to access your wallets page.

Choose Your Wallet

• You will be redirected to the My Wallet page. Under this, choose the shared wallet that you wish to edit.

Choose the User(s) to Be Removed

• Scroll to the Shared Wallet Users section.
• Click on ACTIVE to view all current wallet members.
• Use the search bar or filters to quickly locate the user you want to remove.

Remove the User

• Once you find the user, click the trash bin icon next to the user’s name.
•  

• Confirm the removal by clicking the CONFIRM button in the pop-up message.

🚨 Once removed, a user cannot rejoin via the open invitation link. If needed, you must manually re-add them.

🚨 All remaining balance from the user will be returned to the Shared Wallet.

 Confirmation & Email Notifications

✅ Confirmation Message:

• Once the user is removed, you’ll receive a confirmation message that the user has been successfully removed.
• Click DONE to close the window.

📧 Email Notifications:

• The Wallet Owner and Wallet Admins will receive an email notification about the removal.

• The removed user will also receive an email informing them of their removal.

To add the user again please follow the instructions under the section 👉 Adding Users by Email Address from this article ✨ How To Add More Users To Your Shared Wallet.

Access the Shared Wallet Feature with our paid Stadium Packages.

Visit our Pricing Page to check out the inclusions of each package and choose the one that best suits your needs.