If you’re looking for details about our 100 Wash Guarantee for printed and embroidered logos, how the warranty works, or what to do if your decoration becomes damaged after washing, this guide explains everything you need to know. This guarantee applies only to logo decorations (printed or embroidered) and does not cover the garment fabric or construction.

What is the 100 Wash Guarantee? 🔄

Our 100 Wash Guarantee ensures that your apparel’s logo decoration—whether printed or embroidered—will last at least 100 washes without the following issues:

Printed Logos 🖨️

• Cracking

• Peeling

• Major or abnormal fading

Embroidered Logos 🧵

• Thread fraying

• Significant thread fading

• Detaching or unraveling

If the decoration fails before reaching 100 washes, we’ll make it right 💙

Which items are covered? 👕🧥

• Most apparel items, including t-shirts, hoodies, polos, and outerwear, are covered unless otherwise noted, as long as they include a printed or embroidered logo.

Eligibility Requirements ✅

To qualify for the guarantee, your item must:

• Be owned for at least 1 year 📅

• Be no more than 2 years old

What types of issues are covered? 🛠️

You may submit a claim for decoration-specific issues such as:

Printed Artwork 🎨

• Cracking

• Peeling

• Abnormal fading

Embroidery 🪡

• Unraveling or fraying threads

• Loose or detached embroidered sections

• Heavy or abnormal thread discoloration

What is not covered? 🚫

This guarantee does not cover:

❌ Fabric issues (holes, pilling, shrinking, thinning)
❌ Garment stitching, seams, or construction
❌ Zippers, buttons, or other garment hardware
❌ Snags caused by external objects
❌ Stains, tears, or accidental damage
❌ Damage caused by improper washing or care
❌ Standard wear and tear unrelated to the logo decoration

This policy covers only the printed or embroidered logo.

What happens if my item fails before 100 washes? 🎁

If your claim is approved, you will receive:

• Store credit equal to the original purchase price 💳

How do I submit a claim? 📨

To file a claim under the 100 Wash Guarantee, please submit the following through our ✨Contact Us form

• Your order number 🧾

• Clear photos showing the decoration issue 📸

• A brief explanation of when and how the issue appeared 📝

Our team will review your submission and follow up with next steps.