If you're wondering how to delay your order delivery, you're in the right place! This article provides all the essential information you need to manage your delivery schedule effectively.

Changing your order delivery date can be a bit tricky, but we're here to help! If your order hasn't been shipped or fulfilled yet, you might be able to delay it. Follow the steps below to see if your order qualifies for a delay and how to proceed.

Important Things to Remember for Address Change Requests

Order Status

• Already Shipped/Fulfilled: If the item has already been shipped or fulfilled, we regret that we cannot update the address.
• Not Yet Shipped: If your order was placed within the last 24 hours and has not yet been fulfilled, please contact us immediately.

Vendor Coordination

For items shipped directly from vendors, we may need to verify the delivery date change with them. While we will make every effort to accommodate your request, please understand that this process may take additional time due to coordination with third-party vendors.

Step-by-Step Guide on How to Change Your Order Delivery Date

1. Check Your Order Status:

• Verify that your order has not been shipped or fulfilled. You can check this in your order confirmation email or by logging into your account on our website. checking your "My Orders" page. For a detailed guide, you may read this article.
  
  

2. Contact Us Promptly:

• If your order is eligible for a delay (placed within the last 24 hours and not yet fulfilled), reach out to our customer service team immediately.
• Provide your order number and the desired new delivery date.
• Email us at hi@bystadium.com or use the chatbots on our website for faster replies.
  
  
  

3. Vendor Coordination: 

• For items shipped directly from vendors, we will need to contact them to verify if the delay is possible.
• Please understand that this may take additional time due to coordination with third-party vendors.
• We will keep you informed of any updates as soon as we receive a response from the vendor.

Contact Us

For any related inquiries or to change your order address, please contact our customer service team. We are here to help!

Email: hi@bystadium.com
Phone: +1 (888) 646-6883 (available 9-5 EST Monday through Friday)
Live Chat: use the chatbots located at the lower left corner of our website 


Remember to have your order details handy when you reach out to ensure a smooth process. We appreciate your understanding and look forward to assisting you with any changes to your order.

For more information, please read our "Cancellation, Refund, Return, and Exchange Policy for Recipients."