Running out of Wallet funds in the middle of sending rewards or placing orders can slow everything down. With Auto-Refill in your Default Workspace Wallet or User Default Wallet, your Wallet automatically tops up when it reaches a set balance threshold, so your campaigns, gifts, and rewards continue without interruption.
Set your trigger amount, choose your refill value, and securely connect your payment method in minutes. It’s a simple way to automate funding, avoid delays, and keep your team moving.
This article includes sections:
- Activating Auto-Refill in Your User's Default Wallet Page
- Deactivating Auto-Refill in Your User's Default Wallet Page
Here Is a Step-By-Step Guide on How to Activate the Auto-Refill Option in The Default Workspace Wallet
Log in to Your Account
- Open your web browser and go to bystadium.com
- Log in using your credentials.
- Once logged in, you will automatically land in your default Company Workspace.
- If needed, you can change your default Workspace anytime from your Account Settings.
For Users With Multiple Workspaces:
Click the drop-down arrow next to your profile name in the top navigation bar.
Select the company Workspace you want to manage.
Navigate to the Wallets Page
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Expand the Sidebar Menu (if collapsed)
- Click on the left-facing arrow ( ˂ ) at the top-left corner of the sidebar to expand the navigation menu.
(If the menu is already expanded, you can skip this step.)
- Click on the left-facing arrow ( ˂ ) at the top-left corner of the sidebar to expand the navigation menu.
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Navigate to the Wallets Page
- In the sidebar menu, locate and click on "Wallets" to access your Wallets page.
Locate the User's Default Company Workspace Wallet
- Any type of user will see their Default Company Workspace Wallet at the very top.
User's Wallet Setup Behaviour
Company Workspace Owners
Any changes made in the owner’s User's Default Wallet also apply to the Default Workspace Wallet.
If an owner enables Auto-Refill in their User Default Wallet, Auto-Refill is automatically enabled for the Default Workspace Wallet.
Admins, Senders, and Members:
Changes made in their User Wallet do not affect the Default Workspace Wallet.
Enabling Auto-Refill in their user Wallet will only apply to their own Wallet.
Activating Auto-Refill in the User's Default Wallet Page
Initiate Activation
- On the User's Default Wallet page, click the SET UP button right next to Auto-Refill.
Set Up Auto-Refill
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Enter the balance threshold
In the WHEN UNALLOCATED BALANCE GOES BELOW field, enter the dollar amount that will trigger the auto-refill.
Example: Enter 100 to trigger a refill when your balance drops below $100 USD.
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Enter the refill amount
In the REFILL AMOUNT field, enter the dollar amount you want to be added to your balance each time auto-refill is triggered.
Example: Enter 1000 to add $1,000 USD to your balance.
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Proceed to the next step
Once both fields are completed, the NEXT button will become active.
Click NEXT to continue setting up auto-refill.
Choose Payment Method
- Select your payment method and click "NEXT."
You can choose to enter new card details or select a saved card already linked to your account, if one is available.
If you add a new card, make sure all payment information is entered accurately before proceeding.
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Click NEXT to proceed
Review and Confirm
- Review your Order Details.
- If everything is correct, click "CONFIRM."
Confirmation
- You will receive a confirmation.
- Click "DONE" to view your Wallet.
- Go back to the Wallet dashboard. You will find that the Auto Refill status has already been changed to AUTO REFILL: EDIT
- A green status button will also appear, confirming that Auto Refill has been successfully enabled.
Admins, Senders, and Members View:
Company Workspace Owners View:
Deactivating Auto-Refill in Your User's Default Wallet Page
Initiate Deactivation
- In your User's Default Wallet page, click the EDIT button in the Auto-Refill section.
Remove Auto-Refill
- Click on REMOVE AUTO-REFILL.
Confirmation
- Once done, a confirmation message will show, and the status of Auto-Refill will change to SET UP.
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