If you're looking to create a swag kit order, send a surprise swag kit to a recipient, or ship your stored swag items to recipients, this guide will walk you through the process. Learn how to use the swag items stored in your Stadium Locker to create personalized kits and delight your recipients with a thoughtful surprise.
Here’s how to create and send surprise swag kits using the swag items from your inventory on Stadium Locker:
Log In to Your Account
- Visit Stadium's website and log in to your account.
Navigate to Kits
- Once logged in, go to the navigation bar, and select the Sender option to view more options. Select Kits & Sent Items.
Create a New Kit
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- Click on "CREATE A KIT."
Choose a Kit Type
- Choose Kitted Swag Boxes since you want to send out the swag items from your locker's inventory. Then click NEXT to proceed.
Select Swag Items
- Filter the swag catalog and select items to add to your kit. You can use available stocks in your locker or items in transit.
- If there are no available stocks yet, you can Browse Catalog or Purchase Swag
Filter Swag Inventory
- Ensure that the country selected is the United States before clicking the filter for "Swag Inventory"
Select and Add Swag Items to your Kit
- From your Swag Inventory page, select the items you want to include in your kit.
- Specify the quantity of each item you'd like your recipients to receive, then click "ADD TO KIT."
- Click "ADD MORE ITEMS" on the left side if you want to add additional items to your kit.
- Click Swag Inventory again, select another item, and follow the same steps mentioned earlier.
Review Items
- Review the total quantity of items added next to the US flag. You can click on the arrow to review the names and quantities of the items.
- Once you've finished adding all items to your kit, click "VIEW AND SEND."
Edit Kit Details
- On the Kits Item page, change the name of the kit for easy reference, then click "NEXT" to continue.
- You can create a global kit if you have non-US recipients.
Indicate Recipient Quantities and Order Type
- If you do not want to send invitation links to your recipients and just want to provide the shipping details yourself, click on Surprise Recipients.
- Add the Sender's Name in the FROM section.
Add Recipients on the Surprise Recipients Option
- You can enter their shipping details by selecting from your contact list, downloading the template, uploading an Excel File, or you can input the shipping details manually.
Here are some ways to add recipients to your Surprise Order
a. Upload an Excel Sheet
- You can add recipients all at once by uploading an Excel file.
- Please note that if you wish to download the template you must have all the recipient's addresses and preferences ready to proceed on the next steps.
- If you do not have an address yet, you may leave the order in the cart and just go back to the order later once you have the recipient's shipping details and preferences.
- To get started, click on "UPLOAD SHEET" and then "Download Template" to get the right format.
- Once you have the sheet, enter the name, email address, phone number, shipping details, variant for each item, and restrictions (if applicable).
- Make sure that the email address for each recipient is unique to avoid any issues on the uploads. Don't worry, they won't receive any automated emails from us, we just need the email address to tie their orders to a user account which will allow the system to provide the tracking details for each recipient order.
- Once you are done filling out the Excel file you can upload and click on SUBMIT.
- Your uploaded recipient's information will be processed upon order confirmation. If there are any errors, you'll be notified via email.
- Once uploaded, you will see a confirmation message and the recipient you have uploaded on the Excel sheet will be automatically selected.
- Click NEXT to proceed to the next steps.
b. Input Recipients
- If you are adding new recipients to your order, click on the INPUT RECIPIENTS button.
- Enter the necessary shipping information of your recipient(s).
- You can add as many recipient details as you want, but you must ensure that all necessary details are added to the previous recipient first otherwise the system will not allow you to add the next one.
- You can also delete or update recipient details during this process.
- Once you are done adding all recipients, click on the SAVE button.
Selecting Contacts from Your Contact List.
- Once all your recipients are added or if they are already in your contact list, you can proceed with selecting the contacts.
- If your selected contact has missing information such as the name, phone number, or address, the system will ask you to provide these details after clicking the NEXT button.
- Add the missing recipient details and click SAVE to proceed.
- Once your selected contact already has the necessary shipping details you may click NEXT to proceed.
Choose Preferences
- On the next page, you will be asked to select the color, sizing, etc. (if applicable) for each of your recipients.
Items with Multiple Variants
- Some apparel items may come with multiple color variants and sizes.
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If applicable, please make sure that you check the size guidelines to ensure accurate size selections.
- If you are done adding their preference, click on the NEXT button to proceed.
Items with a Single Variant
- For items that only have one variant, just click on the NEXT button to proceed.
Upload Preferences later
- If you do not have their sizes or preferences yet, you may click on "SKIP, I'LL ADD LATER" to skip adding for all recipients.
- You may also click on the (-) icon if you only want to skip choosing the preferences for specific recipients.
- To complete uploading the preferences after the order is placed, you may follow the instructions in this article ✨"How to Upload Recipient Preference in A Suprise Kit in Your Live Order"
Add a Personalized Message
- Add a message for your recipients to let them know who the gift is from. Once you're finished, click NEXT to continue.
Add Customizations
- Select any customizations you'd like to add, such as a branded sticker or custom-printed note.
- You can send assets to hi@bystadium.com or upload them later if you do not have them on hand or upload them later once the Kit gift order is live.
Branded Sticker
This pop-up will appear when you click the EDIT IMAGE link under Branded Box Sticker.
Please ensure the image is 11 x 4 inches and no more than 5MB in size. Once uploaded click SAVE
Custom Printed Note
Upload an Image
This pop-up will appear when you click the EDIT CUSTOM NOTE link under Custom note. You may upload an image by clicking on MY DEVICE if you wish to add your own customized note. Please make sure to follow the specs specified to avoid issues with printing.
Once done, click NEXT to proceed.
Select Payment Method
- Select or add your preferred payment method, then click "PAY NOW."
- Scroll down and enter the BILLING COUNTRY and BILLING ZIP CODE.
- Click NEXT to proceed.
Review Order and Finalized the Payment
- Review the summary of your order before proceeding to payment.
- Once you are satisfied, click PAY NOW to complete the payment.
Confirmation
- Congratulations! Your order has been created! You can download your invoice by clicking the download button.
- Please note that a RESTOCK ITEMS button will show up if you do not have enough items at the warehouse.
- If you haven't sent the items to our warehouse yet, instructions on how to send them will show up on the confirmation page.
- To close this window, simply click on the X or DONE button.
Access Kit Home Page
- You'll be directed to your Kit's home page, where you should see the kit you created.
- You can find the order you created by navigating to "SENT GIFTS" tab.
The cool thing is the next time you want to send the same set of items to a new recipient, you won't need to create a kit again. All you need to do is create a new gift order on your live kit!
Access the Swag Kits Feature with our paid Stadium Packages.
Visit our Pricing page to explore the details of each package and choose the one that best suits your needs.
Any question(s)? We're here to help!
Ask us anything via CHAT / FILL OUT OUR CONTACT US FORM:
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