Need to send out gifts from your Swag Kits? This guide will show you how to create a new gift order and send Kits to your recipients quickly and easily. Follow these steps to ensure your gifts are sent out without any hassle.

This article includes sections:

1. Starting A New Order
2. Recipients Redeem Option
3. Surprise Recipients Option
   
   

Here's a step-by-step guide to creating a new gift order from your live Kit

 

Access Your Account

• Visit Stadium's website and log in to your account.
  
  
  
  
  

 

Go to Kits

• Once logged in, go to the navigation bar, and select the Sender option to view more options. Select Kits & Sent Items.
  

 

 

Choose the Desired Kit

• From the list of available Kits, select the live Kit you want to use by clicking its name.
  
  
  
  
• Click the "SEND ITEMS" button.
  
  

 

1. Indicate Order Type:

   
   
   • In the Link Settings section, you can either choose "Recipients Redeem" if you want recipients to redeem from a link or Suprise Recipients if you want to provide the shipping details instead.
     
     
2. 

 

 

Back to the sections list ↑

1.  

Recipients Redeem Option

• If you want to send out invitation links to your recipients, click on "Recipient's Redeem".
  
  
• Indicate the total quantity of US and non-US recipients.

 

Add Recipients on Recipients Redeem Option

• You can enter their email address by selecting from your contact list, uploading a CSV, or you can input the email addresses manually.
  
  

Here are several ways to add people to your recipient list:

   

 

 a. Input emails

• You can add the emails manually by clicking on INPUT EMAILS and entering the email addresses.

 

     b. Upload a CSV

• You can add them all at once by uploading a CSV file. To get started, click on "ADD CSV" and then "Download Template" to get the right format. Once you are done filling out the CSV file you can upload and click on SUBMIT.

 

 

     c. Integrate your HRIS/ATS system 

• Please note that this is only available for Team, Business, or Enterprise accounts).
  
  
• You can also integrate your HRIS/ATS system to import recipients seamlessly.
  
  
  • * To set up an integration with your employee database, click the "Manage Contacts" button to configure the integration. You can refer to the article below on how to set it up.
  • How to set up an integration

 

Select Recipients from Your Contact List

• Once you have added people to your contact list. There are two ways to select recipients for your program:

     a. Select Filters For Contacts: Use the provided filters to segment your employee list based on specific criteria.

 

 

     b. Select Contacts Manually: Choose individual employees from your contact list.

 

 

• Once the recipient emails are added or selected, click NEXT to proceed.
  
  

 

 

Add Recipient Experience

• On the next page, enter the message you wish to appear in the Recipient Landing Page.
   
• If you wish to add customization, such as a Video Message, check the corresponding box. If not, leave it unchecked and proceed by clicking "NEXT. *This customization is only available if you choose to send invitation links.*

 

• Select a date when you want the automated emails to be sent out. 
• Choose whether you want your recipients to see the items in the kit.
• Click NEXT to proceed.

Proceed To the Next Steps

Back To Sections List ↑

 

Surprise Recipients Option

•  If you do not want to send invitation links to your recipients and just want to provide the shipping details yourself, click on Surprise Recipients.
  
  

 

Add Recipients on the Surprise Recipients Option

• You can enter their shipping details by selecting from your contact list, downloading the template, uploading an Excel File, or you can input the shipping details manually.

Here are some ways to add recipients to your Surprise Order

 

a.  Upload an Excel Sheet

• You can add recipients all at once by uploading an Excel file.
  
  
• Please note that if you wish to download the template you must have all the recipient's addresses and preferences ready to proceed on the next steps.
  
  
• If you do not have an address yet, you may leave the order in the cart and just go back to the order later once you have the recipient's shipping details and preferences.
  
  
• To get started, click on "UPLOAD SHEET" and then "Download Template" to get the right format. 

 

 

 

• Once you have the sheet, enter the name, email address, phone number, shipping details, variant for each item, and restrictions (if applicable).
  
  
• Make sure that the email address for each recipient is unique to avoid any issues on the uploads. Don't worry, they won't receive any automated emails from us, we just need the email address to tie their orders to a user account which will allow the system to provide the tracking details for each recipient order.

 

 

• Once you are done filling out the Excel file you can upload and click on SUBMIT.
  
  
• Your uploaded recipient's information will be processed upon order confirmation. If there are any errors, you'll be notified via email.

 

 

• Once uploaded, you will see a confirmation message and the recipient you have uploaded on the Excel sheet will be automatically selected.
  
  
• Click NEXT  to proceed to the next steps.

 

 

 

 

b. Input Recipients 

 

• If you are adding new recipients to your order, click on the INPUT RECIPIENTS button.

• Enter the necessary shipping information of your recipient(s).

 

 

• You can add as many recipient details as you want, but you must ensure that all necessary details are added to the previous recipient first otherwise the system will not allow you to add the next one.
• You can also delete or update recipient details during this process.
  
  
• Once you are done adding all recipients, click on the SAVE button.

 

 

 

 

Selecting Contacts from Your Contact List.

• Once all your recipients are added or if they are already in your contact list, you can proceed with selecting the contacts.
  
  
• If your selected contact has missing information such as the name, phone number, or address, the system will ask you to provide these details after clicking the NEXT button.

 

• Add the missing recipient details and click SAVE to proceed.
  
  

 

• Once your selected contact already has the necessary shipping details you may click NEXT to proceed.

 

 

 

Choose Preferences

• On the next page, you will be asked to select the color, sizing, etc. (if applicable) for each of your recipients.

Items with Multiple Variants

• Some apparel items may come with multiple color variants and sizes.
• If applicable, please make sure that you check the size guidelines to ensure accurate size selections.
  

 

• If you are done adding their preference, click on the NEXT button to proceed.

 

 

 

Items with a Single Variant

• For items that only have one variant, just click on the NEXT button to proceed.

 

 

Upload Preferences later

• If you do not have their sizes or preferences yet, you may click on "SKIP, I'LL ADD LATER" to skip adding for all recipients.
  
  
• You may also click on the (-) icon if you only want to skip choosing the preferences for specific recipients.
  
  

 

 

 

• To complete uploading the preferences after the order is placed, you may follow the instructions in this article "How to Upload Recipient Preference in A Suprise Kit in Your Live Order"

 

 

Customizations

• Pick a box customization
• Once done, click on NEXT
  
  
  Note: The box customization option is only available for Kits containing swag items exclusively sourced from the US Menu and no items were taken from Global Menu. Below is an indicator to confirm if your Kit will offer this option.
  
  

 

Select Payment Method

 

• Choose or add your preferred payment method from the options provided.

 

 

• Scroll down and add the BILLING COUNTRY and BILLING ZIP CODE.
• Click NEXT to proceed.

 

 

1. Review Order and Finalized the Payment:

   • Review the summary of your order before proceeding to payment.
   • Once you are satisfied, click PAY NOW to complete the payment.

 

 

 

Confirmation:

• Congratulations! Your order has been created! You can download your invoice by clicking the download button.
• Please note that a RESTOCK ITEMS button will show up if you do not have enough items at the warehouse. 

 

 

• If you haven't sent the items to our warehouse yet, instructions on how to send them will show up on the confirmation page.
  
  
• To close this window, simply click on the X  or DONE button.

1.  

Congratulations! You've successfully created a Kit Order using the Shared On-Demand Swags!

 

Back to the sections list ↑

 

 

 

Access the Swag Kits Feature with our paid Stadium Packages.