This guide provides step-by-step instructions on how to create and send Surprise Swag Kits using On-Demand items from your Stadium account. Whether you're looking to send surprise gifts globally or within the US, follow these steps to efficiently create and send your kits.

 

Here's a Step-by-Step Guide on how to create and send surprise swag kits using on-demand items;

 

Access Your Account:

• Visit Stadium's website and log in to your account.
  
  
  

 

Navigate to Kits:

• Once logged in, go to the navigation bar, and select the Sender option to view more options. Select Kits & Sent Items.
  

 

Create a New Kit:

• Click on "CREATE A KIT"
  
  

 

Choose a Kit Type:

• Select "On-Demand Swag" and click "NEXT" to proceed.

Note: On-demand items are shipped directly from our partners, so each item in your kit will be shipped separately.

 

Select and Add Swag Items to Your Kit:

• Choose whether to send swag globally or within the US. You can do this by clicking the drop-down arrow beside the flag icon on your screen.
  
  

 

• After choosing the type of kit, click on the "On-Demand" filter. 
  
  
  
  
• Select the items you want to include in your kit.
  
  
  
  
• Specify the quantity of each item, then click "ADD TO KIT"
  
  
  
  
• If you want to add more items, click "ADD MORE ITEMS" on the left side.
  
  

Review Items:

• After adding all desired items, click "VIEW AND SEND"
  
  

 

Edit Kit Details:

• On the Kits Item page, change the name of the kit for easy reference.
• Click "NEXT" to continue.
  
  

 

Indicate Recipient Quantities and Order Type:

•  If you do not want to send invitation links to your recipients and just want to provide the shipping details yourself, click on Surprise Recipients.
  
  

 

 

Add Recipients on the Surprise Recipients Option

• You can enter their shipping details by selecting from your contact list, downloading the template, uploading an Excel File, or you can input the shipping details manually.

Here are some ways to add recipients to your Surprise Order

 

a.  Upload an Excel Sheet

• You can add recipients all at once by uploading an Excel file.
  
  
• Please note that if you wish to download the template you must have all the recipient's addresses and preferences ready to proceed on the next steps.
  
  
• If you do not have an address yet, you may leave the order in the cart and just go back to the order later once you have the recipient's shipping details and preferences.
  
  
• To get started, click on "UPLOAD SHEET" and then "Download Template" to get the right format. 

 

 

 

• Once you have the sheet, enter the name, email address, phone number, shipping details, variant for each item, and restrictions (if applicable).
  
  
• Make sure that the email address for each recipient is unique to avoid any issues on the uploads. Don't worry, they won't receive any automated emails from us, we just need the email address to tie their orders to a user account which will allow the system to provide the tracking details for each recipient order.

 

 

• Once you are done filling out the Excel file you can upload and click on SUBMIT.
  
  
• Your uploaded recipient's information will be processed upon order confirmation. If there are any errors, you'll be notified via email.

 

 

• Once uploaded, you will see a confirmation message and the recipient you have uploaded on the Excel sheet will be automatically selected.
  
  
• Click NEXT  to proceed to payments.

 

 

 

 

b. Input Recipients 

 

• If you are adding new recipients to your order, click on the INPUT RECIPIENTS button.

• Enter the necessary shipping information of your recipient(s).

 

 

• You can add as many recipient details as you want, but you must ensure that all necessary details are added to the previous recipient first otherwise the system will not allow you to add the next one.
• You can also delete or update recipient details during this process.
  
  
• Once you are done adding all recipients, click on the SAVE button.

 

 

 

Selecting Contacts from Your Contact List.

• Once all your recipients are added or if they are already in your contact list, you can proceed with selecting the contacts.
  
  
• If your selected contact has missing information such as the name, phone number, or address, the system will ask you to provide these details after clicking the NEXT button.

 

• Add the missing recipient details and click SAVE to proceed.
  
  

 

• Once your selected contact already has the necessary shipping details you may click NEXT to proceed.

 

 

Choose Preferences

• On the next page, you will be asked to select the color, sizing, etc. (if applicable) for each of your recipients.

Items with Multiple Variants

• Some apparel items may come with multiple color variants and sizes.
• If applicable, please make sure that you check the size guidelines to ensure accurate size selections.
  

 

• If you are done adding their preference, click on the NEXT button to proceed.

 

 

 

Items with a Single Variant

• For items that only have one variant, just click on the NEXT button to proceed.

 

 

Upload Preferences later

• If you do not have their sizes or preferences yet, you may click on "SKIP, I'LL ADD LATER" to skip adding for all recipients.
  
  
• You may also click on the (-) icon if you only want to skip choosing the preferences for specific recipients.

 

 

 

• To complete uploading the preferences after the order is placed, you may follow the instructions in this article "How to Upload Recipient Preference in A Suprise Kit in Your Live Order"

 

 

 

Box Customizations:

Note:  Since the On-Demand Items are shipped directly from the manufacturer there will be no box customizations available for this order.

 

 

Review and Select a Payment Method:

• Select a payment method. 
• Review payment breakdown and list of orders
  
  
  

 

• Scroll down and add the BILLING COUNTRY and BILLING ZIP CODE.
• Click NEXT to proceed.

 

Finalize Your Order:

• Final confirmation page to review your order. 
• Click on PAY NOW to place your order.
  
  

 

Confirmation:

• Congratulations! Your order has been created.
• You can download your invoice by clicking the download icon. 
• To close this window, simply click on the DONE button.
  
  

 

Access Kit Home Page:

You will be directed to your Kit's home page where you can see the kit and order you created.

 

 

** The advantage is that the next time you want to send the same set of items to a new recipient, you won't need to create a kit again. All you need to do is create a new gift order on your live kit!

 

 

Access the Swag Kits Feature with our paid Stadium Packages.